Excellent Service !!!
Wof done today and the team fixed my parking brake as well for my fit and got drive belt replace for my sylphy as well few mos ago. Happy with the amazing work with my car. Fast, efficient, reliable and highly recommended for the cars that need care.
Thank you Auto clinic Onehunga 🙌
Jordan Matthews
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November 24, 2025
I brought my car to Auto Clinic for a WOF and repairs, but I was disappointed with how things turned out. My front bumper was damaged during their handling of the vehicle — it was not cracked beforehand, and now I’m left dealing with the cost and stress of fixing it.
They also failed my WOF for a front shock leak but didn’t mention this to me at any point during the earlier repair work or the phone call. Only when I arrived to collect the car was I told.
The lack of communication and the damage to my bumper left me very unhappy with the service.
Update: Hi Pacha, I’ve seen your response and need to correct a few things immediately:
1. Yes, the bumper had a small existing crack — but it was NOT in the condition you returned it in.
Before dropping the car off, the bumper was secure and not hanging, not torn open, and not split further.
I have time-stamped photos proving the exact condition on the day I arrived.
What I picked up from your shop was significantly worse damage.
So claiming “we did not cause this” is simply not accurate.
2. The bumper only became unsafe AFTER your workshop handled the car.
I drove daily, including motorway speeds, with zero movement or issues.
The only time the bumper was hanging off was after your staff worked on the vehicle.
That’s not a coincidence — that’s mishandling.
3. Failing the WOF for a shock leak but not telling me until pickup is unacceptable.
If this was identified earlier, I should have been told before the WOF was processed.
This is not optional — it’s a requirement under the CGA to inform customers of faults before completing a service.
Your explanation does not address the lack of communication.
4. The CGA is clear: returning a vehicle in worse condition = not using reasonable care and skill.
I am not saying anyone intentionally damaged anything.
But the reality is the vehicle was returned with new, worse damage, and that falls exactly under CGA service failure.
5. I’m open to resolving this, but I won’t accept blame-shifting.
Your response focuses on deflecting responsibility instead of addressing the evidence.
I have documentation of the before-and-after condition
This photo shows the bumper BEFORE the workshop touched my car. The crack was minor and held tightly with cable ties. It was NOT split open like it is now. The major tearing and the piece hanging off only happened AFTER their handling.
Regards,
Jordan
M.Kishore
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November 05, 2025
Happy with the service. Fit me in for a same day WOF. Cheaper than other businesses around the area too.
Needed repairs to pass WOF check which was very reasonably priced.
Highly recommend
Logan Mckenzie
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May 05, 2026
Been bringing my cars here for over 15 years now and wouldn’t go anywhere else. Trust them fully to do what’s required and never found to quote on work not required. They give heads-up of work that may be required in near future and car always comes back running great and nice and clean. Usually always have courtesy car available to which makes it so convenient.
Stuart Sloman
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June 17, 2026
The absolute go to garage for me, used them twice now and the service is superb. always straight forward and well priced for the service received. Thank you guys, will be booking in again soon!
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291 Church Street, Onehunga, Auckland 1061, New Zealand
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Excellent Service !!! Wof done today and the team fixed my parking brake as well for my fit and got drive belt replace for my sylphy as well few mos ago. Happy with the amazing work with my car. Fast, efficient, reliable and highly recommended for the cars that need care. Thank you Auto clinic Onehunga 🙌
I brought my car to Auto Clinic for a WOF and repairs, but I was disappointed with how things turned out. My front bumper was damaged during their handling of the vehicle — it was not cracked beforehand, and now I’m left dealing with the cost and stress of fixing it. They also failed my WOF for a front shock leak but didn’t mention this to me at any point during the earlier repair work or the phone call. Only when I arrived to collect the car was I told. The lack of communication and the damage to my bumper left me very unhappy with the service. Update: Hi Pacha, I’ve seen your response and need to correct a few things immediately: 1. Yes, the bumper had a small existing crack — but it was NOT in the condition you returned it in. Before dropping the car off, the bumper was secure and not hanging, not torn open, and not split further. I have time-stamped photos proving the exact condition on the day I arrived. What I picked up from your shop was significantly worse damage. So claiming “we did not cause this” is simply not accurate. 2. The bumper only became unsafe AFTER your workshop handled the car. I drove daily, including motorway speeds, with zero movement or issues. The only time the bumper was hanging off was after your staff worked on the vehicle. That’s not a coincidence — that’s mishandling. 3. Failing the WOF for a shock leak but not telling me until pickup is unacceptable. If this was identified earlier, I should have been told before the WOF was processed. This is not optional — it’s a requirement under the CGA to inform customers of faults before completing a service. Your explanation does not address the lack of communication. 4. The CGA is clear: returning a vehicle in worse condition = not using reasonable care and skill. I am not saying anyone intentionally damaged anything. But the reality is the vehicle was returned with new, worse damage, and that falls exactly under CGA service failure. 5. I’m open to resolving this, but I won’t accept blame-shifting. Your response focuses on deflecting responsibility instead of addressing the evidence. I have documentation of the before-and-after condition This photo shows the bumper BEFORE the workshop touched my car. The crack was minor and held tightly with cable ties. It was NOT split open like it is now. The major tearing and the piece hanging off only happened AFTER their handling. Regards, Jordan
Happy with the service. Fit me in for a same day WOF. Cheaper than other businesses around the area too. Needed repairs to pass WOF check which was very reasonably priced. Highly recommend
Been bringing my cars here for over 15 years now and wouldn’t go anywhere else. Trust them fully to do what’s required and never found to quote on work not required. They give heads-up of work that may be required in near future and car always comes back running great and nice and clean. Usually always have courtesy car available to which makes it so convenient.
The absolute go to garage for me, used them twice now and the service is superb. always straight forward and well priced for the service received. Thank you guys, will be booking in again soon!