I bought my first ebike in NewMarket , and all I can tell is that I had the best experience with all the staff and support I receive from them . They helped me with all my doubts and received a very personal attention . I’m extremely happy with my bike and the support I had from all the staff , including also the manager and owner. I have been back with other doubts of functionality, and they have always receive me very well . I will extremely recommend people to buy in this shop , :)
Jon Vivian
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November 04, 2021
Wow.
Every visit a different a problem.
Snapped chain because the derailleur was put back on incorrectly after a tyre change.
Told "Your bike is ready to collect" - what they meant was it was ready to collect from the store on waiheke island ( I dropped it off in new market).
Motor replaced under warranty. Told that my pedal cranks were bent - definitely not the case when I dropped it off.
Now I have bike that looks like this because they lost me original pedal and they took the replacement off because I refused to pay for it.
Oh and the store owner argued with me from a meter away with his mask off.
Do Not Buy From Them.
James Lewis
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April 20, 2020
I have been a regular customer of Bikes and Barbers since 2017 and know the owners well. I have had insurance repairs, services and even purchased a new bike from them, and so my review is not based on a one-off interaction.
I thoroughly recommend them to you.
The negative reviews below really surprise me. From my experience, Darleen and Christian are incredibly helpful, knowledgeable and humble.
My services have always been completed promptly and at a fair price.
I have always easily been able to get in contact with someone directly using their business mobile phone listed.
If you are looking for all round excellent bike mechanics, look no further.
Campbell Gold
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April 14, 2022
These guys will go the extra mile for you. So impressed with their service. I purchased a cargo bike and wanted it delivered to Christchurch. It was a difficult task as there were a lot of accessories and the bike itself was huge. They did it in a quick and efficient manner and for a very reasonable price. They were very transparent through the whole process. If you are anywhere in NZ, I would highly recommend these guys for your bike purchases.
Shane O'Rourke
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July 13, 2023
I came in with a puncture just before they closed, the guy who was there was very helpful, did it on the spot. He also suggested a service that my bike drastically needs. He went above and beyond (even stayed after hours to show me e-bikes and answer my questions) very knowledgeable guy. Will be back to get my bike serviced soon.
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53 Davis Crescent, Newmarket, Auckland 1023, New Zealand
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I bought my first ebike in NewMarket , and all I can tell is that I had the best experience with all the staff and support I receive from them . They helped me with all my doubts and received a very personal attention . I’m extremely happy with my bike and the support I had from all the staff , including also the manager and owner. I have been back with other doubts of functionality, and they have always receive me very well . I will extremely recommend people to buy in this shop , :)
Wow. Every visit a different a problem. Snapped chain because the derailleur was put back on incorrectly after a tyre change. Told "Your bike is ready to collect" - what they meant was it was ready to collect from the store on waiheke island ( I dropped it off in new market). Motor replaced under warranty. Told that my pedal cranks were bent - definitely not the case when I dropped it off. Now I have bike that looks like this because they lost me original pedal and they took the replacement off because I refused to pay for it. Oh and the store owner argued with me from a meter away with his mask off. Do Not Buy From Them.
I have been a regular customer of Bikes and Barbers since 2017 and know the owners well. I have had insurance repairs, services and even purchased a new bike from them, and so my review is not based on a one-off interaction. I thoroughly recommend them to you. The negative reviews below really surprise me. From my experience, Darleen and Christian are incredibly helpful, knowledgeable and humble. My services have always been completed promptly and at a fair price. I have always easily been able to get in contact with someone directly using their business mobile phone listed. If you are looking for all round excellent bike mechanics, look no further.
These guys will go the extra mile for you. So impressed with their service. I purchased a cargo bike and wanted it delivered to Christchurch. It was a difficult task as there were a lot of accessories and the bike itself was huge. They did it in a quick and efficient manner and for a very reasonable price. They were very transparent through the whole process. If you are anywhere in NZ, I would highly recommend these guys for your bike purchases.
I came in with a puncture just before they closed, the guy who was there was very helpful, did it on the spot. He also suggested a service that my bike drastically needs. He went above and beyond (even stayed after hours to show me e-bikes and answer my questions) very knowledgeable guy. Will be back to get my bike serviced soon.