My recent interactions with some staff members have been marked by unfriendliness and a stiff, sometimes angry tone. It is my hope that customer service will be improved to ensure a more courteous and respectful experience for every client, regardless of how often they visit
Jovana Cato
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February 26, 2026
I had such an amazing experience today. Finished everything quickly.
It was fantastic service.
Briar Fredericksen
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October 04, 2025
Thought id try them out again after going to Lotus Browns Bay for some time , Just got quoted by no1 currently for 390sgd to nzd$476 , andLotus for same sgd is $502. Didn’t exchange money, will stick with Lotus.
WikiR
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February 24, 2026
Served by Carol and Lili at Glenfield branch who went above and beyond, providing exceptional service and great energy!
Remelyn Miranda
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February 13, 2026
Kudos to the staff most especially to Giang for making my transaction smooth today. Happy customer here! ⭐️⭐️⭐️⭐️⭐️
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223 Glenfield Mall, Glenfield Rd and Downing Street, Glenfield, Auckland 0629, New Zealand
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My recent interactions with some staff members have been marked by unfriendliness and a stiff, sometimes angry tone. It is my hope that customer service will be improved to ensure a more courteous and respectful experience for every client, regardless of how often they visit
I had such an amazing experience today. Finished everything quickly. It was fantastic service.
Thought id try them out again after going to Lotus Browns Bay for some time , Just got quoted by no1 currently for 390sgd to nzd$476 , andLotus for same sgd is $502. Didn’t exchange money, will stick with Lotus.
Served by Carol and Lili at Glenfield branch who went above and beyond, providing exceptional service and great energy!
Kudos to the staff most especially to Giang for making my transaction smooth today. Happy customer here! ⭐️⭐️⭐️⭐️⭐️